What if my goods are damaged?

If an appliance is received and is faulty in any way (other than from transport damage), you should notify Ambassador Catering Equipment immediately by email or by phoning 1300 797 084 detailing the fault.

If the goods are damaged in transport Ambassador Catering Equipment is not liable for any damaged incurred. We recommend insurance be taken out by the purchaser on any goods before despatch.

Please check all items before signing for them. Do not sign for or accept deliveries if the goods have clearly been damaged in transit.


Please call Ambassador Catering Equipment on

  • 1300 797 084
  • info@acecater.com.au